Owners of Motorola’s Xoom tablet have had what seemed like an interminable wait for access to Verizon’s 4G LTE network. The tablet, which was released in February, came with a 3G radio and the promise of 4G LTE from both Motorola and Verizon. The Xoom was supposed to have been equipped with 4G by summer, but delays in the development of 4G technology led to setbacks.
Disgruntled customers can now finally receive the free upgrade to LTE technology. Both Verizon and Motorola have sent out emails detailing the steps on how to proceed with the upgrade. The upgrade requires customers to send in their Xoom tablets to Motorola who will return the tablet after outfitting it with 4G LTE. The whole process should take up to six business days, says Motorola.
Customers should also take additional precautions before they send their tablets in. Verizon and Motorola recommend that users copy all content off the device onto a secondary computer, back up all their Google account and Xoom settings and attempt to encrypt their data before sending their tablets in for the upgrade. In addition, users will not have to switch their existing data plans in order to get the upgrade- the plans available for the Xoom run from $30 per month for 2 GB, $50 for 5 GB and $80 for 10 GB.
With 4G LTE, customers should expect to see a dramatic increase in the tablet’s mobile broadband powers. Verizon currently claims LTE download speeds of 5 Mbps to 12 Mbps and upload speeds of 2 Mbps to 5 Mbps. Both Verizon and Motorola hope that the new upgrade will increase the tablet’s popularity on the market, especially now that the ignominy of promised upgrades that never materialized on time has been stanched. In addition Verizon and Motorola are making a new version of the Xoom tablet with an LTE Radio already built in available in stores on Oct 13th with an estimated cost of $499.99.